1. Browse our collection of 800+ designer dresses from size 4-20.

2. Click the calendar on your preferred dress and ensure your event date is available.

3. For local customers, you can book in a Try On appointment in our store to guarantee a perfect fit.

4. Non out of town customers, select shipping at check out and ensure you keep the Security Authorisation product (automatically adds) in your cart.

5. Newcastle residents who select in-store pick up can come collect on the first day of their hire period during our collection hours.

6. Hire periods are for 4 days, at the end of your hire place into the dropbox at our store or return in your pre-filled express satchel.

Please note there is a try on fee charged for appointments that don’t hire at the end of their appointment.

All our hires are set for 4 days (longer times may be arranged). If you have an event on a Saturday, we recommend starting your hire period on the Friday and it will end on the Monday. This means for postal orders, it will arrive by Friday (at the latest) and need to return it by 4pm on the Monday (all orders come with a returns satchel).

For local customers pick up in store, you'll pick up your dress on the first day of your hire period during our collection hours and drop it off (into Goldie's secure dropbox by the last day. 

24/7. Our dropbox is conveniently located outside the store in the pink door with 'Dropbox' on it.

Here at Goldie's we recognise every women has a different style, shape, event and size so we offer personalised Try On's by appointment at our store to ensure you find the perfect dress for your event.

Once you found some dresses you like (we suggest 1-3) you can make an appointment online, come visit us at the store and we will guide you through the collection and find the ultimate outfit for your event.
We have heels and accessories so you can visualise the outfit in full effect.

We always suggesting bringing any underwear you feel you'll wear on the day to ensure you know the fit is comfortable. 

After we find the perfect option, we can secure the date and finalise payment at the store. 

Customers should note a $15.00 per person charge for regular appointments, $20 per person for Bridesmaids appointments and $25 for School Formal appointments occur for Try On appointments that result in no bookings at the end of the appointment. Charged at the end of the appointment via the card on file.

To book in for a Try On appointment click here

No.

For security reasons, all postal orders will have to pay a one time security deposit fee of 0.99c

During this process the customers card details will be stored and charged if the dress is damaged or stolen while in the customers care. 

While we do our best to ensure you have all options for your Try On Appointment, please be aware that not all garments will be available on one given day. 

If you have your heart set on a dress for your Try On appointment we suggest you do two things:

1. Mention this at the time of booking. We will take note and try our best to ensure it's available for your appointment. If it's out on a hire (or gets a last minute booking) we endeavour to let you know however customers are recommended to check the live calendar for the dress they are after online to view it’s availability.

2. To ensure it's availability, we suggest you hire it for the event date prior to your Try On appointment. If you decide not to go ahead with the dress at your Try On appointment, we'll offer you a store credit for another garment. Please ensure you allow 3+ days notice to obtain a credit.

We advise you visit the store a few weeks in advance to allow enough flexibility for all your options to be available and secure the date in the calendar before it's taken. 

For local customers, definitely not! You are welcome to book in for a last minute Try On appointment and browse our available dresses. Appointments are not guaranteed at such short notice and you can add your name to our cancellation list on our booking page.

Please note if your order must be shipped, you must order at least 5 business days prior to the event to ensure your parcel arrives in time. Goldie's does not take responsibility for orders arriving late if we post an order after the recommended postal timeframe.

Once you confirmed your appointment, you'll receive a text and email reminder 72 hours prior. 

The in-store stylist will have your pre selected dresses ready to go and be on hand to help you find the perfect dress. We are always ready to showcase alternative garments to match your body, event and style perfectly.

Confirm your event date and finalise payment in store so it’s all yours!

Yes!

Your order will be ready for pick up on the first day of your rental period and you drop it back (into the Goldie's dropbox) by the last day of your rental period. 

Collection times for hires:

Monday-Tuesday: 11-11:30am

Wednesday-Thursday: 10am-12pm or 4pm-6pm

Friday: 9am-11am

Absolutely!

Goldie's offers Australia wide shipping with Australia Post (excluding WA).

Within your parcel you will receive a pre-filled returns satchel to place your garment inside of for a stress free return.

We unfortunately currently do not offer Try On's for postal orders.

We understand accidents happen however it is your responsibility to alert Goldie's if something happens to your dress whilst it's on hire. 

If your dress is damaged but can be repaired, you will be charged the additional fees. 

If your free is damaged beyond repair, you are liable to pay the full RRP in addition to any future hires we may have to cancel as a result.

If your dress is damaged but fixable with a general dry clean, you will not be charged any additional fees.

Please be very mindful when making a purchase on Goldie's, we do not offer refunds for any orders.

If you have made a mistake or changed your mind on an order, we will offer you a store credit to the value of your hire which can be used on an alternate garment.

Please note store credits can only be attained if you contact Goldie's at least 3 days prior to your event date or before it is shipped.

If you event is cancelled or you wish you change your event date we cannot change the booking within 3 days of the event date or if the dress has left the store to start it's hire period. 

It is crucial postal orders are returned in a timely matter.

Each day a dress isn't returned after the end of it's hire period you will be charged a $30 late fee.

If your late return also interferes with another order, you will also be charged a second hire fee to cover the costs associated with that order.

Your details are securely stored at check out and will be charged accordingly. 

Please be mindful when ordering online that we do not offer credits, exchanges or refunds for postal orders for items not fitting. Please reach out prior to ordering if you have a question regarding sizing.

We operate by appointment Wednesday-Saturday. You can view our availability and book an appointment online anytime on our website. 

24 Greenway Street, Wickham